Lockerbie, Scotland. | +44 741 999 7266 | Jamie_glendinning@work2fly.co.uk | linkedin.com/in/jamieglendinning

AWS Cloud System Administrator | AWS DevOps | AWS Infrastructure | Systems Consultant | UI Testing>

Product Management

Testing Management

Staff Training

Deployment Analysis

Structural Analysis

Software Maintenance

Cloud Computing

Technical Support

Infrastructure Consultancy

Volunteering with “Scottish Tech Army”

Automation of any and every repeatable task

Technically astute professional with ability to use PowerShell scripts to automate administration of machines.

Proven success using VMware ESX and VMware workstation for replicating customer environments and testing.

Capable of managing the instances of the cloud infrastructure services and multiple cloud servers.

Hands-on experience in OS deployment solutions, email management, as well as software UI testing.

Talent for working in a mixed Windows and Unix software environment.

Well-developed understanding of managing, using, and operating systems on the AWS platform.

Adept at installing, configuring, and improving IT infrastructures to achieve optimal results.

Track record of identifying and troubleshooting technical problems, managing systems, and supervising teams.

Possess exceptional communication, interpersonal, relationship building, and organisational skills.

Windows “Gold Image” creation and maintenance.

Key skills

  • Customer focused professional; striving to provide the best products and services.
  • Equipped with exceptional investigative and research attributes as well as excellent communication (both written and spoken) and video skills.
  • Championing the case in Dev meetings on behalf of customers.
  • Quick learner with ability to adapt change; instrumental in testing and writing code.
  • Technically astute in providing solutions and fixing remediating bugs.

Professional Experience

CORONA IT SOLUTIONS LTD, Dumfries Oct 2020 – Present

IT TECHNICIAN

Working on systems processes for a new IT MSP based in Dumfries.  Also involved in updating company website, writing MSP related documentation to support sales pipeline, automating workflows with M365 and Power Automate and writing proposal documents for Wi-Fi and CCTV installation projects.


EXPERT NETWORKING GROUP LTD, Boston House Business Centre 2003 – September 2020

SYSTEM CONSULTANT

Provide software support by developing customised solutions in accordance with specific client needs, while utilising strong knowledge of the software and products. Support both customers and partners of ENGL Imaging Toolkit and Driver Manager products through training, software testing, and consultancy. Investigate the method / process of incorporating software. Leverage driver installation knowledge to resolve potential installation issues faced by clients.

  • Created framework for automating the development of OS base image and saved three days of work per Windows 10 release.
  • Deployed OS to several machine models within five days and developed fast track training course for customers to improve ENGL Imaging Toolkit software knowledge.
  • Saved more than four hours of time per machine issue by initiating driver analysis framework.
  • Assisted with reducing software release testing times by 80% and enhancing release quality through deployment of UI testing using Ranorex.
  • Provided an overview of the software to customers by creating ENGL product videos.

Additional Experience: Network Engineer at DMBB | Principal Support Analyst; PC Support Analyst; and Y2K Assistant at Mouchel Consulting Ltd

Non-Business-Related experiences & skills

  • Flying solo paragliders since 2002 and tandem paragliders since 2014.
  • BHPA club coach for Wingbeat paragliding club.
  • Assistant Scout Leader with 9th Dumfriesshire Scout Group. During COVID-19 lockdown I have been leading the “scouting from home” sessions over Zoom. This includes several weekend camp@home activities.
  • Volunteer with Lowther hills ski club. This has involved fixing snow fencing, running a ski gear sale and the ski tows.
  • Volunteering with “Scottish Tech Army”. Working on the AWS infrastructure used in the Eleos project. The project is aimed at providing an inventory of PPE equipment for Third Sector organisations in the Scotland. Also involved in Video creation

Technical Proficiencies

Management Solutions Microfocus ZENworks, Microsoft SCCM / MEM, Symantec DS, Symantec GSS, Microsoft MDT, Ivanti, Azure AD, Intune.
Operating Systems Windows 10, Server 2019, Windows 7, Server 2016, Ubuntu, SLES / SLED.
Software / languages Davinci Resolve, Camtasia, Office 365, Ranorex, C#, PowerShell, VBScript, HTML / CSS, .ASP, PHP, HTA, XML, Unify Controller / UNMS.
AWS Cloud AWS Console and CLI, IAM Roles, CloudFormation Templates, AWS API gateway / Lambda function (running Facebook and Telegram Bots), Architecture best practices.

Education and Certifications

BENG (HONS), CIVIL ENGINEERING | HERIOT-WATT UNIVERSITY | Edinburgh, UK

Certifications

Amazon Web Services (AWS) - Certified Solutions Architect Profesional | Amazon Web Services (AWS) - Certified Solutions Architect Associate | Amazon Web Services (AWS) - Certified Developer Associate | Amazon Web Services (AWS) - Certified SysOps Associate | Novell Master CNE | Novell CNA | CompTIA Project+